Terms & Conditions
We hope that you will be pleased with your order from us. Should you not be for any reason we offer a full refund or exchange policy.
Full refund on goods or exchange if the goods are returned within 28 days in original, unused condition. Please package delicate items carefully.
If returning for an exchange within the UK we ask that you pay for the postage back to us and we will pay for the postage to return the new item to you. Please ask for a certificate of posting when returning goods in case of loss in the post. We regret that we cannot cover the cost of replacing returned items for overseas customers. We cannot cover the cost of returning unwanted or unsuitable items.
Although we make every effort to bring you the highest quality dairy free and vegan products, if you have any quality problems please contact us as soon as possible.
Must be in original condition. We regret we cannot offer refunds on opened goods. Please check ingredients list before opening if you are prone to allergies.
We try to use recycled packaging where possible, please re-use if you can or recycle sensibly
All product information, dietary information, images and sizes are for illustration purposes. While they are correct at the time of writing we cannot guarantee the contents. Packaging, ingredients and allergens may change from time to time and we will endeavour to update the information as soon as we can.
Please carefully check the packaging for any potential changes. This is especially important if you are allergic to any ingredients. If in doubt contact us and we will try to get the latest information to you as fast as we can.
We are not a nut free zone so p[lease bear this in mind when ordering.
We try to ship the same day as the order but cannot guarantee this. You will receive notification when your order is shipped any by what method.
Most deliveries arrive within 48 hours, dependant on the delivery method.
We use Stripe as our card processor and are confident they are a secure vendor.
We DO NOT store your card information on our systems, so you will need to re-enter it at each order.
You can also use PayPal as a method of payment.
At Dairyfreetriangle.com we take security very seriously.
We DO NOT share your information with any other party. If you feel this has happened contact us immediately via email firstname.lastname@example.org or using the contact form.
We will investigate.